Llanyrafon Manor Farm – Terms & Conditions
Welcome to Llanyrafon Manor Farm. By booking or attending any event, tour, or activity at our venue, you agree to the following Terms & Conditions:
1. Bookings & Payments
All bookings require a deposit to secure your place.
All deposits are strictly non-refundable and non-transferable, regardless of circumstances.
Full payment may be required prior to the event, depending on the nature of the booking.
2. Cancellations & Amendments
Llanyrafon Manor Farm reserves the right to cancel or amend any booking or event without prior notice, should circumstances require it. In such rare instances, alternative arrangements or refunds may be offered at our discretion.
3. Conduct & Safety
For your safety and the preservation of our historic venue, no naked flames (e.g. candles, lanterns) are permitted anywhere on the property.
Tampering with or handling any historical props, displays, or fixtures is strictly prohibited.
We expect all guests to behave respectfully toward staff, other visitors, and the property. Antisocial or unsafe behaviour may result in immediate removal from the premises without refund.
4. Venue Hire & Events
Hirers are responsible for the conduct of their guests and for ensuring these terms are upheld.
Any damage to the property may result in additional charges.
5. Liability
Llanyrafon Manor Farm accepts no responsibility for personal belongings lost, stolen, or damaged while on the premises.
Attendance at ghost tours, retreats, or other events is at your own risk.
6. Right to Refuse or Terminate Bookings
We reserve the right to refuse or terminate any booking or entry at our sole discretion, particularly in cases of non-compliance with these terms.
Privacy Policy – Llanyrafon Manor Farm
At Llanyrafon Manor Farm, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a booking, or contact us.
1. Information We Collect
We may collect and process the following data:
Contact details (such as name, phone number, email address) when you make a booking or contact us.
Booking information for events, retreats, or venue hire.
Payment details, where applicable (processed securely via third-party providers – we do not store payment information).
Technical data such as IP address, browser type, and pages visited (via cookies – see below).
2. How We Use Your Information
We use your data to:
Manage and confirm bookings or event attendance.
Communicate important updates about your booking or our services.
Improve our website and customer experience.
Comply with legal and regulatory obligations.
We do not share, sell, or rent your personal information to third parties for marketing purposes.
3. Cookies
Our website may use cookies to enhance functionality and analyze traffic. You can disable cookies in your browser settings if you prefer not to share this data.
4. Data Storage & Security
We take all reasonable steps to ensure your personal data is stored securely and protected against unauthorized access or disclosure.
5. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Ask for corrections or deletion of your data.
Withdraw consent or object to the processing of your data.
To make a data request, please contact us at [insert your contact email here].
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.